Resolve request/issues in person and remotely via phone support, IM, or email Monitor and maintain service queue based on established service level agreements Remain current on technical problems and resolutions within the hardware industry as they relate to our environment Assist with testing and evaluating various software applications in support of future deployments T

Full responsibility for timely and accurate processing of US payrolls Manage day to day processing of multi state US payroll, including compliance with federal and state laws, regulations, and company policies Manage payroll staff, including training, reviewing and assigning of workloads and assuring quality control for processes, conducting performance reviews for direct

Develop and maintain relevant systems, guidelines, policies, and templates to support effective and efficient program management to meet program objectives Liaise with other key internal Esri groups such as Global Business Development, Educational Services, Technical Support, International and Partner Program Teams, Contracts, Customer Service, and Marketing to meet progr

Develop and maintain relevant systems, guidelines, policies, and templates to support effective and efficient program management to meet program objectives Liaise with other key internal Esri groups such as Global Business Development, Educational Services, Technical Support, International & Partner Program Teams, Contracts, Customer Service, and Marketing to meet program

Extend and maintain an extensive suite of problem instances that exercise various features of the core VRP solver Build and run industry standard benchmarks to monitor the quality and performance of the core VRP solver Create adversarial test cases to expose potential flaws in solution quality Perform sensitivity analysis to understand how VRP solutions change with change

Be an expert. Serve as the main point of contact related to all public relations inquiries and activities, both inside and outside of Esri. Oversee the writing of press releases and other communication documents through your team. Represent Esri PR at events and in various strategic initiatives. Drive Results. Oversee the creation and management of communication plans for

Work with subject matter experts to document the questions that the information products need to answer. Work with cross functional teams to learn the existing processes that provide effective map services, feature layers, web maps, and information products Review data deliverables to ensure they meet acceptance criteria and look for opportunities for improvement Perform

Lead a team responsible for client device and asset management activities, including career development and resource planning Foster a collaborative and customer centric culture within the team Manage and enforce global asset lifecycle management standards and procedures, including procurement, deployment, retirement, and disposal Oversee the provisioning, configuration,

Drive results. Respond to inbound requests and execute a high volume of outbound calls and emails each day to generate new sales to fuel Esri's growth. Demonstrate the ability to follow up, build sales relationships, and close business. Utilize the phone as well as electronic communication to manage and maintain a pipeline of target prospects, as you gather information an

Plan, design, test, and release components within the ArcGIS Online platform, which spans infrastructure across AWS, Azure, and VMware Assist with implementation design and quality assurance for backend apis and help design and improve software update process designed for cloud infrastructure Assist with design and validation of security functionality to improve ArcGIS On

Drive results. Conduct research to source, vet, and evaluate social media influencers for potential collaborations. Draft social media copy and create and maintain a content calendar as it relates to Influencer Relations content. Support virtual and in person event programming. Communicate and collaborate. Work across Esri teams to help vet inbound social media influencer

Create, manage, and execute campaign tactics and related internal communications to meet integrated campaign success goals, including Conferences, trade shows, seminars, webinars, and workshops Collateral including blogs, white papers, brochures, and articles Web and social media Press media and advertising Align and collaborate with multiple Esri teams including marketin

Be the public face for our work in national mapping and charting at various events and gatherings Support conferences, tradeshows, seminars, webinars and user group meetings with domain expertise Engage other teams within Esri (marketing, sales, products, professional services, international distributors, education, and partner teams) on all national mapping and charting

Research, analyze and monitor relevant industry, technological, and financial trends where Esri technology can support market development to then capitalize on market opportunities Deliver thought leadership present a public face of Esri through blogs, social media, and presentations Establish and maintain relationships with relevant organizations, trade associations, use

Develop and coordinate the execution of integrated marketing campaigns and tactics Create campaign assets, including messaging, collateral, and digital content, that contribute to overall campaign success Lead and support event messaging and execution as part of an integrated campaign plan to achieve industry goals Deliver campaign assets on time and on budget Work with m